Page 42 - Issue 01

LIBRARY

SERVICES DURING

COVID-19

LIBRARY TEAM

Since the pandemic struck in March 2020,

IGIDR Library is making all the efforts to
meet the information needs of faculty
members, students, and staff albeit remotely
and to some extent physically to the on-
campus users. The overall experience was
different even though, we had some digital
services from pre-Covid times.

Immediately, after the physical library was
closed, we started off with our email support
services, sending the required papers and
data requests from the subscribed e-
resources and links for free e-books made

available by publishers. Soon, we realized
this may not be adequate to meet the users'
demands 24x7. Hence, we embarked on
providing off-campus access to subscribed e-
resources. With the kind help of INFLIBNET
and the IT team of IGIDR, we were able to
setup ‘Shibboleth’ off-campus access to

subscribed e-journals and e-databases.

This move augmented and helped in better access and utilization of e-resources by the faculty
members and students. In addition, the institute’s VPN access was also made available to access some
of the e-resources, which were not accessible through ‘Shibboleth’. Moreover, we are regularly

answering users’ queries received through emails and issuing printed books to on campus faculty
members and students and, also to others staying in Mumbai as and when requested.

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